Privacy Policy for Lifestyle Finance Aus

1. Introduction
Welcome to Lifestyle Finance Aus. We are committed to protecting the privacy of our clients and website visitors in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard personal information.

2. Who We Are
Lifestyle Finance Aus is a finance brokerage based in Australia. Our website URL is https://www.lifestylefinanceco.com/.
ABN: 97 589 907 509

Contact Details:
Lifestyle Finance Aus
Jamieson St,
Dromana, VIC, Australia 3936
Email: privacy@lifestylefinanceco.com

3. Types of Personal Information We Collect and Store
We may collect personal information such as:

  • Identification and contact details: Name, address, phone number, and email.
  • Financial and employment information necessary for providing finance brokerage services.
  • Website usage data, IP addresses, and cookies to analyze and improve site experience.

We store this information securely in [specify if you use a cloud provider, encrypted databases, or any physical storage] in Australia and may use third-party services that comply with Australian privacy standards.

4. How We Collect Personal Information
We collect personal information:

  • Directly from you when you interact with us through forms, applications, emails, or phone calls.
  • Automatically, via cookies and third-party analytics tools when you visit our website.
  • From third parties, such as financial institutions, where required for providing our services.

Our privacy policy applies to all information submitted via embedded forms on our site.

5. Why We Collect Personal Information
The primary reasons for collecting your personal information are to:

  • Provide our finance brokerage services, respond to inquiries, and process applications.
  • Fulfill legal and regulatory requirements.
  • Improve our products, services, and website functionality.
  • Send marketing or informational communications (such as newsletters or updates) if you have requested or subscribed to receive them.

6. How We Use and Disclose Personal Information
We may use your information to:

  • Contact you regarding your application, manage our ongoing services, and address inquiries.
  • Send you marketing emails, newsletters, or other information you have requested or subscribed to, with the option to unsubscribe at any time.
  • Improve user experience, website performance, and service delivery.
  • Meet legal, regulatory, or risk management obligations.

We may disclose your information to:

  • Financial institutions, insurers, and other necessary third-party service providers.
  • Legal and regulatory bodies, as required by law.
  • Other third-party providers as necessary for us to deliver our services.

7. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if you had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website.

8. Comments
If you comment on our site, we collect data related to the comment to help us improve our services. We do not disclose this information to external parties.

9. International Disclosure
We do not generally disclose your information outside Australia. If international disclosure becomes necessary (for example, if we partner with a foreign service provider), we will ensure the recipient complies with Australian privacy standards.

10. Access and Correction of Personal Information
You may request access to or correction of your personal information by contacting us. We will respond to access requests in line with the APPs and aim to provide or amend the information within a reasonable timeframe.

11. How to Lodge a Complaint
If you believe we have mishandled your personal information, please contact us at privacy@lifestylefinanceco.com. We take privacy concerns seriously and will investigate your complaint promptly, aiming to resolve it within [number of days, e.g., 30 days]. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12. Data Protection and Security
To protect your data, we employ technical and administrative measures including encryption, secure servers, and access control. Staff members receive training in data protection, and all personnel handling personal data are bound by privacy contracts.

13. Use of Cookies and Analytics
Our website may use cookies and tracking technologies. You can control cookie preferences through your browser settings, but this may affect your website experience.

14. Changes to This Policy
This policy may be updated periodically. The latest version will always be available on our website.

15. Contact Us
For questions regarding this policy, please contact:
Lifestyle Finance Aus
Jamieson St,
Dromana, VIC, Australia 3936
Email: privacy@lifestylefinanceco.com